This Privacy Policy explains how ENZO WHOLESALE LTD (“we”, “our”, “us”) collects, uses, and protects the personal data of visitors and registered trade customers who use our website enzowholesale.co.uk.
By applying for membership or using our services, you agree to the practices described in this policy.
2. Information We Collect
We collect the following categories of data:
Membership Application Data: Company name, trading address, VAT number, company registration number, contact name, email address, and telephone number.
Order and Transaction Data: Records of products purchased, payment method, invoices, and delivery/collection details.
Website Data: Login credentials, IP address, browser type, and cookies (for website functionality and analytics).
Communication Data: Emails, WhatsApp messages, or other written communications with our sales team.
3. How We Use Your Data
We use your information for the following purposes:
To verify and approve B2B membership applications.
To process and deliver customer orders.
To issue invoices and manage payments.
To provide customer service and respond to enquiries.
To send service-related notifications (e.g., order updates, account status).
To comply with legal, accounting, and regulatory requirements.
To improve our website, product offerings, and services.
We do not sell or share your data with third parties for marketing purposes.
4. Membership Application
Membership applications are manually reviewed.
Until approval is granted, applicants cannot access wholesale prices or place orders.
The information you provide during application is used exclusively to verify your business status and eligibility.
5. Data Sharing and Disclosure
We may share your data only with:
Service Providers: Payment processors, IT system providers, or logistics partners.
Legal Authorities: If required by law or regulation.
Business Partners: Only where necessary to fulfil an order (e.g., product suppliers for direct shipments).
All partners are required to comply with GDPR and ensure adequate data protection.
6. Data Retention
Account data is kept for as long as your membership remains active.
Transaction and invoice records are retained for at least 6 years in accordance with UK tax law.
You may request deletion of your account data at any time, except where retention is legally required.
7. Your Rights (GDPR)
You have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data (where legally possible).
Restrict or object to certain types of data processing.
Request transfer of your data to another provider (data portability).
To exercise these rights, contact us at info@enzowholesale.co.uk
8. Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, misuse, alteration, or loss.
9. Cookies
Our website uses cookies to ensure proper functionality (e.g., login sessions, cart system) and to improve user experience. You may disable cookies in your browser settings, but this may affect site functionality.
10. Contact Information
If you have any questions or requests regarding this Privacy Policy or the handling of your data, please contact us:
